Terms of Sale
Last updated: October 11, 2026
1. Who sells, and what
These terms apply to Maelo AI subscriptions sold on www.maeloai.com by Jonathan Tellerain, Sole proprietor (French micro-entreprise), trading as PNY-AGENCY, SIREN 108 012 725, 10 chemin Claude Debussy, 69120 Vaulx-en-Velin, France (the "seller"), to adults acting for their personal needs ("you").
Maelo AI is an online service. After a quiz, a rules engine recommends a niche and a type of app (one feature) to build. Your subscription gives you access to a 10-step path to build that app with AI tools and find its first customers (tasks, ready-to-paste prompts, the tools to use them in) and to an AI-based assistant that helps you at every step.
Maelo AI does not build your app for you, does not find customers on your behalf, and does not guarantee any income. Results depend on your work, your consistency and the market. The amount you pick in the quiz is a personal goal, not a promise. The sales notifications shown on the home page are illustrative examples, not real sales.
2. Prices and renewal
| Plan | Price | Renewal |
|---|---|---|
| 1 month | $19 | Every month, at the same price |
| 3 months | $29 | Every 3 months, at the same price |
| 12 months | $69 | Every 12 months, at the same price |
Prices are in US dollars and are the total amount you pay: nothing is added at checkout. Every plan gives access to the same content; only the length changes. Your subscription renews automatically at the end of each period until you cancel it.
3. Payment
Payment is processed by Whop, Inc. (card, Apple Pay or Google Pay), which emails you a receipt. The seller never has access to your card details.
4. Access to the service
Access opens as soon as the payment is confirmed, on the device and browser used for the purchase, for the whole length of the subscription. It closes at the end of the paid period that follows a cancellation. Keep your Whop receipt: it proves your purchase.
5. Cancellation
You can cancel anytime from your Whop account (your memberships) or by writing to tellerainjonathan@icloud.com. Cancellation takes effect at the end of the current, already paid period: no further charge happens after that.
6. Right of withdrawal (EU customers)
The service is digital content supplied immediately after payment. If you live in the European Union, you expressly ask for this immediate access before paying, and you acknowledge that your right of withdrawal ends once access starts (article L221-28 13° of the French Consumer Code), by checking the box provided. This does not affect the guarantee below.
7. 3-day guarantee
On top of your legal rights, the seller commits to refunding your first payment in full if you followed your plan for 3 days without making a sale. The conditions are all objective and verifiable:
- Length: the 3 days after your purchase (day 1 to day 3).
- Method followed: the tasks of your path are checked in your member space. They fit in the time per day you chose.
- App live: your app is online and people can sign up (link provided).
- Posting: the number of posts per day for your level (table below), for 3 days, on at least one public account or community (TikTok, Instagram, YouTube, Reddit…), links provided.
- No paying user during the period (statement and screenshot of your payment dashboard).
- Request: from your member space ("Request my guarantee" button) or by email to tellerainjonathan@icloud.com, within 7 days of your purchase.
- Scope: first payment only, all plans. Renewals are not covered.
- Refund: through Whop, to the payment method used, within 5 business days of the request being approved. A complete request cannot be refused.
| Time chosen | Posts per day | Over 3 days |
|---|---|---|
| 15 min a day | 1 | 3 posts |
| 30 min a day | 2 | 6 posts |
| 1 hour a day | 3 | 9 posts |
| More than 1 hour a day | 3 | 9 posts |
Your level is the time chosen in the quiz, set at the time of payment.
8. The AI assistant
The assistant generates its answers automatically: they can be incomplete or wrong, so check them before using them. It does not give personalized legal, tax or financial advice. To keep the service fast for everyone, it is limited to 40 messages a day per subscriber.
9. Liability
The seller commits to providing the service with care (best-efforts obligation). The seller is not responsible for the income you do or don't make, nor for the third-party services you use on its advice (ChatGPT, Claude, Lovable, Bolt, Replit, Stripe, TikTok, Instagram…), which have their own terms. You remain responsible for your app, your users' data, your customers, your taxes, and any disclosure rules that apply to your content.
10. Ownership
The content of the service (path, prompts, texts, design) remains the seller's property; your subscription gives you personal use of it. The app and content you create with the help of the service belong to you.
11. Legal warranties
You benefit from the statutory warranty of conformity for digital content and services that applies where you live (for EU customers, articles L224-25-12 and following of the French Consumer Code). If something doesn't work, write to tellerainjonathan@icloud.com.
12. Personal data
See the privacy policy.
13. Complaints
For any complaint, write first to tellerainjonathan@icloud.com: we answer within 7 days. EU customers can also use a consumer mediator free of charge (article L612-1 of the French Consumer Code); their details are available on request at the same address.
14. Governing law
These terms are governed by French law, without depriving you of the protection of the mandatory consumer laws of the country where you live. Failing an amicable agreement, disputes go to the competent courts.